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Priority Pathways

At WLSV we are always looking for ways to increase our impact and reach the most disadvantaged women. We recognise that those who need us most are the very same women who face the greatest barriers to accessing our service.

In 2016, the Priority Pathway Project funded by Victoria Legal Aid honed access routes to our service to best meet the needs of women experiencing significant disadvantage in Victoria. The project responds to the high level of demand for both found our state-wide free legal advice line and our intensive advice and representation services. The project aimed to:

  • improve the efeciency of intake at WLSV 

  • building stronger pathways for particular groups of women that we know experience unmet legal need 

To address this need, we introduced a new triage intake process that allowed us to double the women we assisted through the phone advice line.  We also trialled email referral protocols for high volume referrers with the aim of improving intake efficiency. We continue to apply our service provision guidelines to ensure our most intensive legal services reach our target client groups, women experiencing the greatest barriers to accessing justice.

Read the Priority Pathways Final Report here


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What's News

Education and Engagement Coordinator

26 November 2020


Assist in developing training, legal education and development programs to build the capacity of professionals and communities to respond appropriately to women experiencing relationship breakdown or violence.

Click here to apply


Women's welcomes extension to child protection timeframes during COVID

22 October 2020


New Victorian legislation will give vulnerable women extra time to address child protection concerns during COVID-19 but more permanent reform is needed. Read our media release here


Budget fails to deliver for family violence victim-survivors

7 October 2020


Women's Legal Services Australia says the Federal Budget's failure to provide $25 million in emergency funding will impact women needing legal help. Read our media release here.